Terms of Service

Scope and service availability

QuotaRail is operated by Auxicodex, at 75 Boulevard de Charonne, 75011 Paris, France. In these terms, “we” and “us” mean this company.

For contract questions, complaints, or claims under the legal guarantee, contact us at [email protected].

These terms govern your use of QuotaRail and its services.

QuotaRail helps you monitor usage and spending across AI services. Reports depend on information supplied by those services and may be delayed, incomplete, or corrected later. The costs shown are not a final invoice.

Budgets and alerts do not stop charges from your AI service providers or guarantee a spending limit.

Using QuotaRail

You must be at least 18 years old to use QuotaRail. You may use it for personal or professional purposes, subject to applicable law and payment availability.

You must accept these terms when you register. If you use QuotaRail on behalf of an organization, you must have authority to accept these terms for it.

You are responsible for keeping your login details secure. Being invited to use a workspace does not, by itself, make you responsible for its payments.

Plans, trials, and payments

The Solo plan is free. Paid plans renew monthly and are charged separately for each workspace. Before you pay, checkout shows the plan, price, currency, taxes, and start date. We will not change your billing currency without your agreement.

Each workspace is eligible for one 14-day Team plan trial and one 14-day Business plan trial, when available. Trials require a payment card. If you confirm a trial at checkout, monthly payments start when it ends unless you cancel or choose the free plan before then.

Paid access requires payment confirmation. If a payment fails, your workspace moves to the free plan immediately. Its stored data is kept. Paid access resumes when payment succeeds.

Plan changes, cancellation, and refunds

You can cancel a paid plan or choose a lower plan at any time. The change takes effect at the end of the paid period, and you keep your current access until then. An upgrade requires your confirmation of its price and start date.

Cancellation does not normally entitle you to a refund for the current paid period. This does not affect any right to withdraw from a contract, obtain a refund, or correct an unauthorized or incorrect charge under applicable law.

If we close the service or end your access for a reason unrelated to your breach of these terms, we will refund the unused part of any prepaid service.

Moving to a lower plan preserves your stored data, but available features depend on that plan. Deleting a workspace ends its access and future billing immediately. Deletion does not change the refund rights described above.

Withdrawal rights

You have 14 days from the conclusion of a service contract to withdraw without giving a reason. This right is separate from cancelling future renewals.

You keep your withdrawal right, but may owe a proportionate charge for service used if you expressly requested an early start and received the required information.

Send your withdrawal statement to [email protected] or by post to Auxicodex, 75 Boulevard de Charonne, 75011 Paris, France.

Acceptable use

Connect only AI services and data that you are authorized to access. Keep connection credentials secure. Do not use QuotaRail to break the law, access data without permission, or disrupt the service.

Do not submit prompts, AI responses, health information, payment card details, government secrets, sensitive personal data, children’s data, or other data subject to special legal restrictions. You may provide payment details through our designated payment processor.

You remain responsible for your agreements with your AI service providers.

Your data and privacy

You retain your rights to your data. These terms do not give us permission to sell your data, use it for advertising, or train AI models.

You can request a copy of your workspace data.

See our Privacy Policy for how we handle personal data, including retention, deletion, and how to exercise your rights or contact us.

Publicity and feedback

We will use your name or logo in marketing only with your permission.

If you send us suggestions, we may use them without payment or an obligation to implement them. This does not transfer ownership of your data.

Support and service commitments

Support depends on your plan. We do not promise a fixed support response time or uninterrupted availability unless we agree to this separately. This does not limit any service guarantees or remedies required by law.

Service guarantees

We will provide the service as agreed throughout your contract, including renewals, and supply the updates needed to keep it in conformity.

If the service does not conform to the contract, you can require us to bring it into conformity without charge, without undue delay, and without significant inconvenience. Where the legal conditions are met, you can obtain a price reduction or end the contract and receive the refund required by law.

These rights are separate from any additional support commitment. Nothing in these terms excludes or limits rights that applicable consumer law gives you.

Suspension and termination

We may suspend access immediately to address an active security threat or serious abuse. For other breaches of these terms, we will give you notice and time to correct the problem. Where practical, we will limit suspension to the people or workspaces affected.

We will explain any decision to end your access. Reasons may include serious abuse, a breach that remains uncorrected after notice, or service closure. Failed payments are handled as described in the payments section.

Price and terms changes

We will give each affected workspace owner at least 30 days’ notice before a price increase. The new price applies at a renewal after that notice period. You can cancel before it applies.

We will normally give at least 30 days’ notice of material changes to these terms. We will explain the changes and let you cancel before they apply. Urgent legal or security requirements may require less notice. We will obtain your agreement where required by law.

Service closure

If we decide to close QuotaRail, we will normally give at least 30 days’ notice and a way to request and retrieve your data before access ends. Urgent legal or security requirements may prevent us from giving that notice.

Free beta access

Beta access is by invitation. An invitation does not itself include a paid plan. If we give you free Team plan access during the beta, no payment card is required.

We will normally give at least 30 days’ notice before free beta access ends. You can then choose a paid plan or continue on the free Solo plan. We will not charge you unless you confirm a paid purchase.

Free Team plan access during the beta replaces the Team plan trial. You may still qualify for a separate Business plan trial when it becomes available.